The complete reference list

All POS Boss Capabilities

A detailed, module-by-module look at everything the system does — from the checkout counter to accounting integrations.

1. Checkout / POS Terminal (Register)

POS register with item groups and the Favorites group

✓ Fast, touch-friendly interface for waitstaff and cashiers — items by group, or search by name/barcode.
✓ Card view of items or a compact list view for stores with large catalogs (1,000+ items), with keyboard navigation for barcode scanners.
✓ Search always covers every item, regardless of the selected group; you choose how item groups are shown — two rows (the rest behind a "More (N)" button), all groups at once, or a single scrolling row.
✓ A "★ Favorites" group automatically shows the 10 best-selling items from the last 30 days — faster ordering during rush hours.
✓ Per-line discounts (percentage), quantity changes, splitting/merging receipts, moving items between tables/orders.
✓ Editing order items that have already been sent (to the kitchen screen/printer) when enabled by the manager — changing quantity or removing an item after it's been sent, with a clear indication of what changed.
✓ Description lists — for generic items (e.g. "Soft drink") the cashier picks the exact option (Coca-Cola/Sprite/Fanta…), with an optional free-text note; the choice prints at the kitchen/bar station.
✓ Multiple payment methods on a single receipt at once: cash, card, bank transfer, cheque, transaction account, crypto (Paycek), and custom payment methods. Split payments (part cash, part card).
✓ Tips — at checkout or added afterward to an already-issued receipt (just the sequential receipt number, e.g. "47", is enough).
✓ Scanning an issued receipt's fiscal QR code to collect payment by card afterward — a single terminal transaction can cover the total of several receipts at once, with an option to add a tip.
✓ Changing the buyer (R1) or payment method on an already-issued receipt straight from the register (same day, confirmed with the tax authority); switching to a card terminal triggers the charge immediately, and CIS is notified only after the payment succeeds.
✓ Every sale automatically generates a fiscalized receipt (ZKI + JIR); voids come with a full audit trail.
✓ Cashier login by PIN or NFC card (tap-to-login) — no password, automatic lock after inactivity.
✓ A daily register report directly from the POS: by payment method, by employee, and a void overview.
✓ Checking current stock levels directly from the register.
✓ Documents at the register — with the manager's permission, cashiers create goods receipts, calculations, issue slips, transfers, write-offs, work orders, delivery notes (including an F2 invoice from selected delivery notes) and quotes straight from the POS; they can edit or delete only their own documents from the current day.
✓ Automatic cashier switch after every receipt (optional) — for devices shared by multiple staff.
✓ Printing a pre-receipt when items are saved (optional) — the guest gets a running subtotal.
✓ A print check before payment — if the receipt can't be printed, the cashier can retry, cancel, or continue without printing; the status of every print channel (Print Bridge, Bluetooth, another register) is shown in the POS header.
✓ Printing through another register — a device with no printer of its own (e.g. a phone or tablet) sends the receipt to an active register in the venue; a failed print is clearly reported, with a retry option.
✓ An owner or manager can open the POS as a chosen employee — the system behaves exactly as if that employee had signed in (permissions, tabs, operator on the receipt).
✓ A resizable cart panel on desktop — the preferred width is remembered per device.
✓ An on-screen keyboard on touch devices (PWA).
✓ A compact layout for phones — secondary controls tuck away under a single icon, leaving more room for items.
✓ Full offline support — the entire POS module (not just checkout) works without internet: items, discounts, tables, and open orders all work locally; receipts sync automatically the moment the connection returns.

2. Table Management (Restaurant/Café Mode)

Visual floor plan of tables by zone and status

✓ A visual floor plan of the venue — zones/groups (Terrace, Main Hall, Bar...), color-coded by status (free/occupied/with an order).
✓ A per-table cart that persists even if the server switches to another screen.
✓ Printing a non-fiscal pre-receipt from a table (to show the guest before payment) — duplicate items are automatically grouped into one line.
✓ One long-press "clear table" action — deletes the order without issuing a receipt (with confirmation), when allowed by the manager.
✓ Merging and transferring tables/carts (including orders with no table — e.g. the bar counter).
✓ Alerts for occupied tables with no new order — after a set number of minutes the table is highlighted on the floor plan (pulsing when it waits too long), with quick actions "Checked on it", "Don't remind me", and "Clear".
✓ Claiming a table section — a waiter takes over their part of the floor, so QR-menu orders, waiter calls, and bill requests for those tables go only to them.
✓ Moving and deleting tables in bulk in the settings.
✓ When a guest orders via a table QR code, the waiter gets a real-time sound and visual (orange banner) alert, including bill requests ("table is asking for the bill").
✓ Everything works offline too (floor plan, open orders, merging tables).

3. Table Reservations

A guest booking a table directly from the digital menu

✓ Guests book a table directly from the digital menu (QR) — no app, no login required. The system automatically finds the best available table for the party size.
✓ An email confirmation with a self-service cancellation link.
✓ Staff can create/edit reservations from both the Manager view and the POS.
✓ A day/week calendar view of reservations, color-coded by status.
✓ Per-location settings: enable/disable, slot interval, duration, how many days in advance, working hours.
✓ Automatic capacity protection — a time slot isn't offered if no table can fit that party size.

4. Calendar (Service Appointments)

A weekly appointment calendar view by team member

✓ A time-grid schedule with one column per team member — fully separate from table reservations, built for hair & beauty salons, clinics, and service-based businesses.
✓ Views: Day (hour-by-hour, with a live red current-time line and a zoom slider), 3-Day and Week (team members as rows, days as columns), Month (up to 4 appointments per day, with a "+X more" link for the rest).
✓ Quick navigation: jump to "Today" in one click, step forward/back with the arrows, or use a date picker with "in 1 week / 2 weeks / 1 month" shortcuts.
✓ Add appointment — pick a client (or type a walk-in name), one or more services, and a team member; duration is calculated automatically from the services chosen.
✓ Group appointments — book a session with a capacity and a roster of participants, each optionally linked to an existing client (e.g. group treatments, workshops).
✓ Blocked time — reserve part of a team member's schedule for breaks, training, or time off, with no client attached.
✓ Drag and drop to reschedule an appointment or reassign it to another team member, and resize it by dragging its edge; the system rejects a conflicting booking the moment it happens.
✓ "Save appointment" — an appointment keeps its POS cart until checkout (just like saving to a table); checking out again only adds what's missing.
✓ Day history — every change made to the day's appointments, including moves to another day.
✓ Find a client in one click from the calendar toolbar and open their profile directly; a receipt issued outside the calendar can later be linked to the appointment and client.
✓ Team & service setup — any employee can be marked bookable in the Calendar (their own column and color), and any catalog item can be marked as a bookable service with its own duration and color.
✓ Filter the calendar down to one team member, a hand-picked selection, or the whole team through a searchable picker.
✓ Public holidays are shown automatically in the calendar — the system warns before an appointment is booked on a holiday.
✓ Available on the POS too as its own tab (toggle per company), not just in the Manager — front-desk staff manage appointments without switching systems.
✓ A separate, independently billed module — a business pays only for what it uses (table reservations, the appointments calendar, or both).

5. Digital Menu (QR Menu)

The digital menu on a phone: cover, dish detail with add-ons, and a description-list choice

✓ An automatically generated QR menu per table, or a general QR code at the entrance — no app, opens right in the browser.
✓ Always up to date — a price change in the system is instantly reflected on the menu.
✓ Multilingual: Croatian, English, Serbian, German, French, Italian, Slovenian, Hungarian.
✓ A card view (with photos) or a compact list view.
✓ Custom brand colors, logo, and hero image; ready-made themes and backgrounds (bistro, rustic, elegant...).
✓ AI brand analysis — enter your website URL and the AI automatically extracts your colors, logo, and hero image (free).
✓ An AI color palette from any uploaded image (e.g. a screenshot of your website) — the image is only analyzed, never stored.
✓ One-click AI translation of menu items into any supported language (uses AI credit).
✓ Ordering from a phone with an instant staff notification; guests can also call a waiter or request the bill (each option can be toggled independently).
✓ Fulfillment per menu — pickup at the venue and/or delivery, each with its own payment methods; the "Pay at the register" option sends an order to the kitchen only after the cashier has collected payment.
✓ Guests can turn on a phone notification for when their order is ready; orders paid online can go straight to the kitchen, with no acceptance needed at the register.
✓ Description lists on the menu too — the guest picks e.g. the drink flavor, and the choice prints on the kitchen/bar ticket.
✓ Card payment on the menu — guests can pay online by card when ordering (Teya, myPOS, Viva, Monri, or Saferpay, whichever provider is active); the order automatically appears as paid.
✓ Mandatory legal notices shown automatically on the menu: VAT notice, complaint procedure, and the statutory alcohol notice for minors — with zero manual setup.
✓ The anchor price (mandatory in Croatia from 1 Oct 2026) is shown next to the price automatically, with its reference date.
✓ Secure: every menu has a random link that can't be guessed or indexed by search engines.

6. Queue — Self-Service Ordering (Counter Number)

The order screen on a TV with numbers ready for pickup and in preparation

✓ The guest scans a QR code at the counter, orders and pays (optionally), and gets a queue number (e.g. "42").
✓ The cashier sees all orders live in the "Queue" tab and claims one with a single tap — items load straight into the cart.
✓ Orders paid online by card show a green "Paid" badge — no additional charge needed.
✓ Real-time updates across every register at once (no manual refresh), protected against two cashiers claiming the same order.
✓ Numbering order: sequential or random, with a configurable range and daily reset time.
✓ An order screen for a TV in the venue — "preparing" and "ready for pickup" numbers in real time, with a sound and a QR code for ordering; number size adjusts automatically.
✓ Paid orders close automatically once the kitchen marks them done (optional); orders scheduled for later are clearly highlighted.
✓ Works offline too (deliver/dismiss), with automatic sync.
✓ Ideal for: cafés, fast food, food courts, kiosks.

7. Scheduled Delivery (Delivery Menus)

Delivery prep — quantities per pickup location

✓ A digital menu can run in "Scheduled delivery" mode — e.g. a weekly truck delivery or pre-arranged pickup dates.
✓ At checkout the customer picks a predefined delivery date and pickup location, with a satellite map of the locations.
✓ An email confirmation with the date, location (map link), and a cancellation link; customers can cancel on their own up to a set deadline before delivery.
✓ A "Delivery prep" report in the Manager — aggregated quantities and a per-location breakdown in loading order, printable, with bulk hand-off.
✓ One invoice per customer (F1 or F2), independent of hand-off; an owner notification for every new order; and copying a menu with all its delivery settings and locations.

8. Kitchen Display System (KDS)

The kitchen display screen with orders by station

✓ Replaces paper kitchen tickets — orders appear on the kitchen screen instantly.
✓ An order stays visible until the kitchen marks it done — even if the receipt was already paid (billing and food prep are independent processes).
✓ Stations (Kitchen, Bar, Grill...) — every item is routed to the right screen.
✓ An elapsed-time counter per order with a warning (yellow/red) when it waits too long — configurable thresholds per station.
✓ A sound alert for every new order.
✓ Merging tables carries active kitchen orders over to the new table.
✓ The kitchen learns about voids instantly — a prominent KDS flag the cook must acknowledge, or a block with negative quantities on the kitchen printer (can be turned off).
✓ Works offline; completely paperless.

9. Item Catalog

The item catalog with groups, prices, and barcodes

✓ A central database of everything you sell — from a single espresso to thousands of retail SKUs.
✓ Item groups and subgroups (categories), reorderable by drag and drop.
✓ Prices including or excluding VAT, all Croatian VAT rates (0/5/13/25%), and per-business-unit (per-location) pricing.
✓ A per-item anchor price (Croatia's price-labeling rules) — shown automatically on the price list, shelf labels, and QR menu, including for recipe-based items.
✓ Printing an A4 price list for physical display per location.
✓ Barcodes — scan and add straight to the receipt.
✓ Norms (recipes) — ingredients are automatically deducted from stock when a prepared dish is sold (food cost control).
✓ Modifiers / add-ons — option groups (e.g. "choose your sauce") with min/max selection, free or charged; they pop up automatically when adding an item and print as sub-lines on the receipt.
✓ Description lists — text-only option lists with no effect on price or stock, assigned per item or to a whole category; lists can be composed from other lists, with an overview of which items use each list.
✓ AI item import — paste a restaurant website URL, a Wolt link, or upload a photo/PDF of the menu or an Excel/CSV sheet — the AI extracts every item with prices and categories, shows a preview before saving, and flags duplicates.
✓ Packaging deposit (POVNAK) — a single toggle per item; the system automatically splits the receipt line and accounts for it in purchasing.
✓ Special motor-vehicle tax (PPMV) — entered on the item, added to the invoice, and correctly reported to the tax authority on both F1 and F2 invoices.
✓ Bulk selection and mass-editing of multiple items at once (group, VAT, status...).
✓ Import from Excel/CSV.

10. Invoicing & Fiscalization (Croatian CIS)

A list of F1 receipts with fiscalization status

✓ Every receipt is fiscalized automatically in real time (ZKI + JIR).
✓ A unified "Invoicing" menu: F1 receipts, F2 e-Invoices, and Quotes — all in one place.
✓ Automatic retry — if CIS is unreachable, the system resubmits the receipt every hour (going back up to 30 days).
✓ A per-line description on F1 receipts, changing the buyer/payment method after fiscalization (until midnight the same day), and emailing any receipt as a PDF.
✓ Copying an F1 receipt into a new one, emailing up to 20 receipts in one message (each as a separate PDF, e.g. to your accountant), and printing a receipt copy on a chosen register.
✓ Reporting the business premises' opening hours to the tax authority (CIS) automatically on every change, including date-specific exceptions, a note, and "by appointment".
✓ The owner's full name (for sole traders) prints under the company name on every receipt and document.
✓ Voids with a full audit trail, linked back to the original receipt.
✓ The digital certificate (PFX) is stored encrypted (AES-256-GCM).

11. Cash Book

The cash book with the cash balance per register

✓ Cash deposit and withdrawal slips per register, with a date field for retroactive entries.
✓ The exact cash balance per register and business unit at any moment, with a quick "Reconcile balance" action.
✓ An A4 printout of every slip with a per-register sequence number, plus a summary printout of the cash book for a period with opening and closing balances.
✓ Cash tips can optionally be included in the daily turnover and the register balance.

12. Warehouse Management

✓ Goods receipts, write-offs, inter-warehouse transfers, issue slips, delivery notes, incoming calculations, work orders (production), stocktaking, and price change records.
✓ AI supplier invoice import — photograph or upload an invoice and the AI extracts the supplier and every line item; includes mobile-to-desktop photo handoff.
✓ An item card — the full movement history with links straight to the relevant documents and receipts.
✓ Negative-stock control — every item that ended a day below zero in the chosen period, with the date it first went negative, the lowest level, and the number of days.
✓ An automatic price change record when a goods receipt or calculation changes the selling price; next to the purchase price you immediately see whether it went up or down since the last purchase.
✓ Stock reconciliation with an "Add-on" field for goods in transit and an option to correct the recipe, opening price and group filter on the stock overview, and bulk document renumbering.
✓ Automatic ingredient deduction when a prepared dish is sold (norms).
✓ Emailing any warehouse document as a PDF in one click.

13. Electronic Invoicing — e-Invoice (B2B)

An F2 e-Invoice with its JIR and sending status

✓ Four independent providers: MER (Moj eRačun), super.hr, ePoslovanje, and FINA — each enabled independently.
✓ Sending and receiving e-Invoices, with a unified inbox across all providers.
✓ Copying an existing invoice into a new one (for recurring B2B invoicing).
✓ Printing and emailing F2 invoices in English for foreign customers.
✓ An incoming e-Invoice added to the monthly fixed costs in one click (Strategic Reports).
✓ Attachments (PDF, images, Excel...) on an e-Invoice, via drag-and-drop.
✓ Importing an incoming e-Invoice straight into the warehouse as a goods receipt — smart matching of the supplier's item names, and automatic supplier creation if one doesn't exist yet.

14. Receivables & Payables

Receivables and payables overview with aging and balance per partner

✓ Who owes you and whom you owe — receivables are created automatically from issued F2 invoices and F1 invoices paid by bank transfer, with no double entry.
✓ Payables are pulled automatically from incoming e-Invoices from every provider; manual entry for foreign suppliers and opening balances when switching from another program.
✓ Payments and payouts with partial settlement across several invoices, advances, and payment reporting to the provider for F2 invoices (Fiscalization 2.0).
✓ Bank statement import (CAMT.053) with automatic matching suggestions by payment reference, invoice or quote number, IBAN, and amount.
✓ Automatic bank feed: connect your business account and incoming and outgoing payments arrive on their own three times a day — invoices with the exact reference and amount settle automatically, so an F2 invoice shows as paid right away. Paid from Credits, €5 per connected bank per month.
✓ A partner ledger card with balance and overdue amount, plus open-items statements and payment reminders as PDF (download or email).
✓ Debt aging buckets, profit by customer, costs by supplier, and a weekly cash-flow forecast; payment status shown on the F1 and F2 invoice lists.

15. Sole Traders — KPR, PO-SD & KPI

✓ Flat-rate sole traders: the turnover book (KPR) fills itself from issued invoices and payments; PO-SD with an XML file for ePorezna, flat-rate tax by bracket, and warnings as you approach the €60,000 threshold.
✓ Sole traders taxed on income: the income & expense book (KPI) on a cash basis — income from receipts and customer payments, expenses from supplier payments and manual entries; VAT columns only for VAT-registered businesses.
✓ Expense suggestions from unmatched bank payouts and cash-book payouts — include or dismiss them with one click.
✓ PDF and CSV for your accountant, optionally emailed automatically every month. The module is free.

16. Reports & Analytics

✓ A dashboard with a daily overview and a 7-day chart/table, reports by receipt, by sold items and employee, a daily business-unit report, a VAT recap, and a full activity log auditing every action in the system.
✓ Emailing any report (HTML body + PDF attachment), remembering the last 5 recipient addresses.
✓ An automatic daily and monthly PDF report by email, with a choice of contents: sales recap, items sold, employees, stock levels.
✓ Reorder suggestions, printable grouped by supplier.
✓ A configurable business-day boundary (for late-night bars/clubs — a shift isn't artificially split across two calendar days).
✓ A Business Intelligence dashboard organized by topic: Sales & Profitability (gross margin, year-over-year, revenue per m², category/item profitability, VAT breakdown); Customers/Loyalty (average basket value, tiers, retention, RFM segmentation); Inventory & Supply (stock turnover, critical stock, supplier ABC analysis); Marketing (discount analysis, market basket affinity); Operations & Staff (sales per employee, staffing vs. transaction volume); Orders & Kitchen (orders by source, table turnover, prep speed per station).
✓ Strategic Reports (new) — a financial overview for owners: entering fixed costs, a dashboard coverage indicator, a monthly P&L trend, break-even revenue, margin of safety, and a simple cashflow/runway projection, with cash on hand calculated live from the Cash Book.

17. AI Business Assistant

A conversation with the AI business assistant about sales

✓ A conversation in Croatian or English with an AI (Claude) that has access to live business data: receipts, item sales, register reports, warehouse, suppliers, live table status, and employees.
✓ Automatically generates charts (bar, line, pie...) whenever that beats plain text.
✓ A saved conversation history, plus suggested questions for new users.
✓ Owners with multiple companies can ask a single question spanning all of them at once ("which company is doing better this month?").
✓ Billed on actual token usage (not a flat fee) — €1 of free credit on sign-up, with a typical message costing €0.01–0.05.

18. In-App AI Help

In-app AI help spotlighting the right button on screen

✓ A floating "?" button on every screen — available to every role (owner, manager, cashier, kitchen) and completely free (no AI credit needed).
✓ "How do I…?" answers grounded in the official knowledge base — no invented features.
✓ Offers buttons that jump straight to the relevant screen (one-tap navigation).
✓ "Spotlight" — visually highlights the exact button or field to tap (dims the rest of the screen with a pulsing ring).
✓ The conversation is ephemeral — no history is stored, keeping it fast and lightweight.

19. AI Agent Commerce

AI Agent Commerce settings in the Manager

✓ Makes a POS Boss merchant discoverable and "buyable" by AI assistants (Claude, ChatGPT, Gemini) over open protocols (MCP + a UCP-style manifest) — guests increasingly ask an AI assistant to book or order instead of googling.
✓ Three actions on the guest's behalf: table reservations, pickup orders, and secure card payment — the AI agent never sees or touches card data.
✓ Every order/reservation flows through the exact same pipeline as a QR order — the same fiscalization (ZKI/JIR), the same manager calendar/queue, just tagged as AI-originated.
✓ Free during the beta period — no monthly fee and no per-order commission for the first cohort of venues; pricing can be switched on later per company with no migration needed.
✓ Discovery — a public per-merchant manifest (name, address, hours, languages, cuisine, enabled capabilities), plus structured data for search engines and AI agents that don't already know the merchant's exact name.
✓ Reading the menu and availability is never quota-gated — the real live menu, stock, and open time slots stay visible even after a venue hits its monthly write limit.
✓ Reservations — the system auto-assigns the smallest sufficient table; if a card deposit is required, the guest gets a secure payment link and the reservation is only created once the deposit is actually captured; confirmed bookings show up in the manager's calendar like any other.
✓ Pickup orders — price and stock are always re-verified server-side (the AI agent can never invent or reuse a stale price); payment runs through whichever gateway the venue already uses (Viva, Monri, Saferpay, Teya, or myPOS) via a secure hosted link.
✓ Safety — every action (booking, cart, payment) requires a short-lived token, with no standing API key that could leak; per-company and per-IP rate limits, plus a configurable monthly free-tier cap.
✓ Manager settings — independently toggle discovery, reservations, orders, and payments, choose the business unit and menu, set branding, track current quota usage, and view a feed of recent AI agent sessions.
✓ A dedicated Analytics tab — AI-originated revenue and its share, reservation count, average ticket, and which AI assistant (Claude/ChatGPT/Gemini/...) brought the guest.

20. Guided Tours

A guided tour spotlighting a screen step by step

✓ Built-in interactive guided tours across the POS and Manager interfaces — step-by-step walkthroughs that spotlight the exact button, field, or table being explained, right inside the live app, no external video or PDF needed.
✓ Different from the in-app AI help: that answers "how do I…?" questions on demand, while guided tours are a fixed, curated sequence that walks a user through an entire screen or workflow end to end.
✓ Launches automatically the first time a user opens a screen that has a tour, and is tracked per user — it never repeats itself uninvited once dismissed or completed.
✓ Covers the full Manager menu plus dedicated tours for the item catalog (including the difference between goods/recipes/services and the price-resolution cascade), warehouse, invoicing (F1, F2 e-invoice inbox, quotes), reports, and analytics — plus the equivalent tours on the POS side (register, tables, order queue, kitchen display, reservations, invoices, stock check, cashier report).
✓ Replay any time with one click on an icon in the Help panel — useful for refresher training or onboarding a new hire on an existing account.
✓ "Spotlight" highlighting — dims the rest of the screen, draws a focused ring around the exact element, with a tooltip that repositions itself so it never blocks what it's explaining.
✓ Safe by design — a click-guard is active for the entire tour so nothing on the real screen can be accidentally triggered, submitted, or deleted; where helpful, clearly-labeled sample data is temporarily injected (for new accounts with no real history yet), never sent to the server, and disappears the instant the tour ends.
✓ Fully localized in Croatian, English, and Serbian, matching the language the user has selected in the app.

21. Quotes

✓ Formal price quotes for catering, events, and B2B customers — before an order is confirmed.
✓ Emailing a quote as a PDF in one click.
✓ Quote printouts with the customer's tax ID and address, line descriptions, a VAT recap, a "Valid until" date, and payment details with a 2D barcode; sent quotes are marked "Sent".
✓ Converting a quote into an F1 or F2 receipt in one click — the system decides the correct type automatically (cash/card → F1, bank transfer + legal entity → F2).

22. Work Time Tracking (+ Kiosk Mode)

✓ Automatic clock-in and clock-out — clock-in is recorded at the first POS sign-in (PIN/NFC), clock-out at sign-out, auto-lock, or a cashier switch; no time clocks or manual punching.
✓ One record per employee per day (in, out, break, shift, note) — a manager can always correct or complete it manually.
✓ Shift templates (e.g. morning 6–14, afternoon 14–22) with a break length and color.
✓ A monthly schedule — a row per employee, a column per day; select several cells (click, drag, or a whole row or column), then add a shift, a repeating series, or an absence, or delete them in one go. Exactly the selected cells are written, and it works on phones too.
✓ Weekends, public holidays, and days the venue is closed are shaded on the schedule; alongside it you see planned vs. recorded hours and the difference per employee for the month.
✓ Absences — a yearly heat map per employee, color-coded by absence type (annual leave, sick leave, paid/unpaid leave, parental leave…), added and edited right on the map.
✓ Annual-leave quotas per year, with unused days carried over until 30 June under Croatian labour law; set quotas for a group or copy last year's in one click.
✓ A 5- or 6-day working week (Saturday then counts against annual leave), a default absence-day length, and a shorter Saturday.
✓ A warning when issuing a receipt outside the assigned shift — before the payment method is chosen, on the POS and for manual invoices in the Manager (a soft control; the receipt can still be issued).
✓ A work-time report per employee with daily detail and total hours, ready to print.
✓ Works offline too — clock-outs recorded without internet sync once the connection returns.
✓ A clock-in kiosk — any tablet or PC becomes a standalone time clock per business unit; sign in with a PIN, password, or NFC card, with optional photo capture at clock-in (or at both clock-in and clock-out).
✓ The employee portal (my.posboss.hr, installable as its own app) — their own schedule, Calendar appointments, and work-time record from any phone; access by email invite, and the employee sets their own password.
✓ Leave and absence requests from the portal — an owner or manager approves them in the "Requests" tab, and approval writes straight onto the schedule, with a warning about appointments that would be left uncovered.

23. Partners & Suppliers

A list of partners and suppliers with tax ID and contact details

✓ A directory of customers and suppliers with tax ID (OIB), address, and contact details.
✓ Auto-fill from the official registry — typing a valid tax ID (OIB) into the partner form automatically looks up the company name, address, city, and postal code, filling in only the empty fields.
✓ Foreign partners (no OIB) — the system automatically detects the country and skips validation.
✓ AI partner import — from an image, PDF, Excel/CSV sheet, or link; it recognizes names, tax IDs, addresses, and contacts, and flags duplicates.
✓ A per-partner discount applied automatically at the register when that partner is selected.
✓ Change history — who changed the client's details, notes, attachments, points, or appointments, and when.
✓ Linked to goods receipts (suppliers) and quotes/e-Invoices (customers).

24. Employee Management (+ Custom Roles)

A list of employees with roles and permissions

✓ Four roles: Owner, Manager, Cashier, and Kitchen.
✓ Custom roles — owners/managers can create their own roles with granular, screen-by-screen permissions, beyond the 4 built-in ones.
✓ Login: email+password or Google/Apple (managers), PIN or NFC card (cashiers/kitchen) — NFC cards assigned straight from the browser (Web NFC), no extra hardware.
✓ Automatic cashier switch with just an NFC card tap, no confirmations needed.
✓ Per-employee discounts — the manager defines named discount presets (e.g. "Staff 10%"), and a cashier can only apply their own approved discounts.
✓ Internal messages from managers to staff — one message to several registers at once, shown as a dialog in the middle of the screen.
✓ Biometric login (fingerprint/Face ID) for manager/owner accounts on PWA-installed devices and in the Android app — no password, enrolled per device.

25. Loyalty Program

✓ Guest registration and login — by email (with verification), phone (OTP code), or Google account, straight from the digital menu, no separate app.
✓ R1 (legal-entity) customers — their tax ID is automatically verified against the tax authority (MER).
✓ Points & rewards — earning points on spend, sign-up bonus points, a redeemable rewards catalog (discount, free item, gift voucher, or an off-invoice reward such as a ticket or gift), and manual point adjustments with a full transaction ledger.
✓ Tiers — unlimited membership tiers (e.g. Bronze/Silver/Gold) based on lifetime points, each with an earn multiplier and its own perks.
✓ "Buy 9, get the 10th free" stamp cards, tracked per item or item group.
✓ Happy Hour — discount rules that activate automatically on set days/hours, per location or company-wide.
✓ Promotional combos — a fixed promotional price or discount on a specific item, per location.
✓ Personal discounts & recommendations — the system recognizes a guest's favorite items and offers a personalized discount or menu suggestions.
✓ Coupons — managers create a coupon (free item / % off / fixed amount off) and assign it to selected members or everyone at once, with an expiry; members choose which coupon to apply from their own portal.
✓ Loyalty analytics — loyalty vs. anonymous revenue split, tier distribution, points activity, retention, and RFM segmentation.
✓ Google Wallet loyalty card — guests save it to their phone in one tap, with points balance and tier updating automatically.
✓ Household/family members — the primary account holder can link family members to share loyalty benefits, with the option to later split one out into its own standalone account.

26. Marketing — Automated Client Messages

Automated message settings in the Marketing module

✓ One place (the Marketing module) for every automated message sent to clients — instead of scattered across reservation settings and general settings.
✓ Reservations — confirmation, update, cancellation, and a pre-visit reminder, by email and/or SMS, with configurable reminder timing.
✓ Orders — order confirmation and order-declined notices (delivering the invoice itself by email is managed separately, under Invoicing).
✓ Security messages — email verification, password reset, and a phone-verification SMS code; always active where applicable, with locked content for security.
✓ For every automation, a manager toggles each channel (email/SMS) independently and adjusts timing where relevant; settings apply company-wide, with an optional override per business unit for reservations.
✓ SMS credit — a prepaid system: current balance and price per message, top-up by card, and a full history of usage, refunds, and top-ups.
✓ Sending settings — default message language, sender display name, reply-to address, footer text, and brand color for every outgoing message.

27. Gift Vouchers

A list of issued gift vouchers with their balance

✓ Selling a gift voucher as an item at the POS — a unique code is generated automatically and activated with the sale amount.
✓ Importing pre-printed gift-card codes in bulk.
✓ Verifying a code at checkout (QR at the POS) with partial redemption — the remaining balance carries over to the next visit.
✓ A full transaction history per voucher (issued, redeemed, cancelled).
✓ Cancelling an unused or partially used voucher.

28. Card Terminals — Physical Card Payments

✓ Teya (POSLink) — OAuth connection, terminal management, card details printed on the receipt; a dedicated "AIO" mode when PosBoss runs directly on a Teya Android terminal, with automatic refunds on void.
✓ myPOS — simple setup (Session Key); on myPOS Ultra, payment runs natively and the receipt prints automatically for every payment method, not just card.
✓ M2PAY (Handpoint) — API key setup, Handpoint terminals (e.g. PAXA80); if the terminal's response is late, the payment can be marked as failed, and any amount that was actually approved is refunded automatically.
✓ Viva (Cloud Terminal API) — OAuth credentials, manual terminal setup, refund support, works from both the POS and the table-order screen.
✓ Worldline (Terminal API) — API key setup, terminals added by UTID and assigned to registers, tips sent to the terminal, and card transaction details printed on the receipt.
✓ Every integration is opt-in per company, fiscalized exactly like any other card payment, and cancellable before the guest taps their card.

29. Online Card Payment on the Digital Menu

The online card payment dialog on the menu

✓ Teya Embedded Checkout — the card form appears directly on the menu page.
✓ myPOS Checkout — opens in a new browser tab.
✓ Viva Smart Checkout — the guest is redirected to Viva's hosted payment page.
✓ Monri and Saferpay checkout — additional regional payment gateways, working the same way.
✓ Only one provider can be active for online checkout at a time — the system enforces this automatically.

30. Integrations & Payment Processors

Settings → Integrations → Payment processors

✓ Every integration in one place (Settings → Integrations): F1 fiscalization, F2 e-Invoice, payment processors, delivery aggregators, webshops, age verification, and accounting.
✓ Card terminals: Teya, myPOS, M2PAY, Viva, and Worldline — the amount is sent straight to the terminal, and the receipt is issued and fiscalized automatically once payment succeeds.
✓ Online card payment on the digital menu: Teya, myPOS, Viva, Monri, and Saferpay (Worldline).
✓ KEKS Pay — the guest scans the receipt's fiscal QR code and pays by phone; the payment method is corrected with the tax authority automatically, and tips can go straight to the waiter.
✓ Crypto payments (PayCek).
✓ Each processor is enabled separately, with a green dot marking the active ones; every payment goes through the same fiscal flow as any other.
✓ Age verification via e-Građani for delivering alcoholic and energy drinks from the digital menu (as required by Croatian law, NN 59/2026).

31. Delivery & Webshop Integrations

✓ Wolt marketplace — Wolt orders land directly in the POS queue, with automatic accept/reject, kitchen routing by station, delivery markup pricing, one-click menu sync, and an auto-accept option.
✓ WooCommerce (your own webshop) — orders from a WordPress/WooCommerce store land in the same POS queue, with product sync to the digital menu, webhook order confirmation, and automatic cancellation if a customer cancels on the webshop.
✓ Shopify — connect an existing store in one click; items, prices, and groups are pushed to Shopify automatically, and orders land in the same POS queue.
✓ Shopify and WooCommerce are add-on modules — €10 per month each (+ VAT) per company, regardless of the number of business units.
✓ For Shopify and WooCommerce: warehouse stock synced every minute (minus webshop orders not yet invoiced), matching existing products to items by code or barcode, and an automatic fiscalized receipt for card-paid orders — emailed to the customer, deducted from stock, and automatically voided on cancellation or refund.
✓ One queue for every order source — no separate tablet per channel, with the kitchen seeing everything on the same KDS.

32. Subscription Management

A subscription overview with active modules

✓ Managers can see their own subscription status, expiry date, and the total monthly cost of every active module.
✓ Toggling modules on/off, with the monthly total recalculated instantly.
✓ A bank-transfer request generates a unique HR00 payment reference and IBAN details — the admin team gets an automatic email notification.
✓ A trial period for every new company, and every new module can be tried free for 7 days.
✓ Upgrading mid-period — you only pay the difference for the remaining days.
✓ After expiry, a 7-day grace period (staff can keep working, with the days remaining shown on the dashboard), then a soft lock with a clear message — your data stays safe.
✓ When you stop using the service, you can download an export of all your company data before it is permanently deleted.
✓ Cold storage for seasonal businesses — freeze operations for the months you are closed and pay only €5 per month (+ VAT) instead of the subscription; your data stays available read-only while POS and the public menu are switched off.

33. Settings & Configuration

✓ Company and business units (locations) — each with its own receipt sequence, business-day boundary, floor area (for analytics), and optionally its own logo that replaces the company logo on receipts.
✓ Registers, employees, printers (network/USB, configurable margins including separate left/right margins for station printers, compact 80mm layout); connecting to multiple Print Bridges.
✓ Integrations grouped into sub-tabs: fiscalization, e-Invoice, payment processors, delivery aggregators and webshops, and accounting.
✓ Per-device settings: auto-print, virtual keyboard, and Print Bridge installer downloads (Windows/macOS/Linux).
✓ My Profile: auto-logout after inactivity, biometric login, and language preference.

34. Multiple Companies, One Owner

An owner's company picker with multiple active companies

✓ An owner dashboard — pick which company to manage, with fully isolated data (no mixing between companies).
✓ The AI assistant can answer questions spanning every company at once.
✓ A cross-company comparison report — an owner with multiple companies sees key metrics (revenue, receipt count, average ticket...) side by side, by company and by location.
✓ A setup wizard for the first company on first login.

35. Multilingual Interface

✓ Croatian, English, Serbian — switches instantly with no page reload, remembered per user.

36. Accounting Integrations

Accounting-software integration settings

✓ Synesis (Pupilla) — exporting eIRA/eURA/Itemcash files for direct import into the accounting program.
✓ Minimax — a direct API integration (OAuth connection); daily turnover is pushed automatically every day, with configurable revenue accounts, a sync log, and one-click retry.
✓ Pantheon (Datalab) — a direct API integration via the PAWS service; automatic daily turnover push, a log, and retry.
✓ Luceed — a direct API integration via the Luceed REST API; automatic daily turnover push, a log, and retry.
✓ 4D Wand — file export (like Synesis) — download a ZIP with DOK/STA/SPS documents for a chosen period, ready to import into 4D Wand.